Smart Prepayment System for Dual Fuel – Itron UK
Itron Managed Services partnered with Sotex Solutions to build a smart prepayment platform for managing SMETS1 electricity and gas meters across the UK. The system unified dual fuel operations, integrated with suppliers, vending, and billing platforms, and ensured full COSEM DLMS compliance. Delivered through a multi year engagement, the solution improved reliability, sped up vending transactions, reduced support load, and enabled scalable, vendor neutral smart metering operations.
Electronic Informed Consent System for Patient-Centric Clinical Trials (eConsent)
We designed and delivered an electronic informed consent system that replaced slow paper workflows with secure, patient-friendly digital consent. The platform supported hybrid electronic and paper processes, multilingual content, and full auditability while integrating directly with trial systems. As a result, study teams accelerated consent collection, improved participant understanding, reduced site workload, and maintained strong regulatory compliance across decentralized and multisite trial.
Kafka as the Central Hub for Utility Systems with Data Lake Integration
We helped a utility establish Apache Kafka as a central event streaming hub connecting IT and OT systems and feeding a Databricks data lake. The architecture replaced fragile point to point integrations with real time data flows and scalable ingestion of meter and grid events. As a result, the utility gained a unified data foundation, supported advanced analytics and forecasting, and enabled future digital use cases without rearchitecting core systems.
Clinical Data Capture System for Multi-Site Clinical Trials (EDC)
Sotex designed and delivered a configurable electronic data capture system that replaced manual, error prone trial data collection with a structured, validation driven workflow. The platform enabled rapid eCRF design, controlled updates during live studies, and real time data quality checks with full auditability. As a result, study teams reduced queries, accelerated study setup, improved protocol adherence, and gained immediate access to analysis ready clinical datasets across sites.
Enhancing Advanced Metering Operation for Schneider Electric
To unlock the full potential of Advanced Metering Infrastructure (AMI), Schneider Electric sought to scale and enhance its Advanced Metering Operation (AMO) platform—a critical tool in modern energy and utility management. Sotex Solutions partnered with Schneider to accelerate platform development, improve scalability, and support efficient, sustainable utility operations.
AgroGuide – AI Assistant Empowering Farmers with Instant Agricultural Insights
We built a RAG powered AI assistant for AgroGuide that enables farmers to ask questions and receive clear, accurate answers in real time. The solution replaced manual browsing with concise, mobile friendly responses drawn from a trusted agricultural knowledge base. As a result, farmers access critical pest and treatment insights faster, improve decision making in the field, and engage more consistently with the platform.
Customer and Asset Information Management System for Beacon Power Services (CAIMS)
We partnered with Beacon Power Services to build CAIMS, an AI powered customer and asset information management system developed with ECG. The platform digitally mapped grid assets, linked customers to transformers, and delivered real time visibility into energy flow and losses. As a result, utilities achieved full customer to transformer tagging, reduced system losses, improved response times, and doubled revenue within two years through better operational control and data driven decisions.
Enhancing Utility Billing Operations for BPS Africa
Sotex partnered with BPS Africa to design and deliver a modern utility billing platform that replaced manual processes with real-time, integrated operations. The system expanded billed customer coverage, unified meter data, automated debt recovery, and delivered live billing insights. As a result, BPS Africa significantly increased billed energy, tripled monthly revenue, reduced outstanding debt, and gained full transparency and control over utility billing operations.
Smart Facility Management System
Sotex partnered with Beacon Power Services to design and deliver a smart facility management system that unified energy monitoring, diesel tracking, vendor coordination, and billing automation. The platform replaced fragmented processes with real time visibility and data driven controls. As a result, BPS reduced energy costs, improved fuel management, streamlined vendor operations, accelerated billing, and gained centralized oversight across multiple facilities and locations.
Randomization and Trial Supply Management System for Global Clinical Trials (RTSM)
Sotex designed and delivered an integrated randomization and trial supply management system that unified participant allocation and investigational product logistics across global trials. The platform automated randomization, enforced blinding, and provided real time inventory visibility within clinical workflows. As a result, study teams reduced allocation errors, optimized supply usage, prevented stock issues, and executed complex multi site trials with greater control and compliance.
Electronic Trial Master File System for Inspection Ready Clinical Trials (eTMF)
Sotex designed and delivered an electronic trial master file system that centralized trial documentation and ensured continuous inspection readiness across studies and countries. The platform replaced fragmented repositories with structured eTMF models, real-time completeness tracking, and strict access control. As a result, study teams reduced filing errors, accelerated trial setup, lowered compliance risk, and maintained clear audit ready documentation throughout the trial lifecycle.
Electronic Source Data System for Direct and Traceable Clinical Data Capture (eSource)
Sotex designed and delivered an electronic source data system that enabled direct clinical data capture at the point of care with full traceability. The platform replaced paper-based workflows with real-time, validated data entry and automatic transfer to downstream clinical systems. As a result, study teams reduced transcription errors, lowered verification effort, supported remote monitoring, and gained faster access to accurate, analysis ready data across decentralized trials.