Case Studies

Our people build extraordinary products. Over the course of recent years, our tech experts supported dozens of companies across various markets and industries. Read these stories and learn more about our work.

Mountain
Business Platforms & AI

Accelerating Systematic Reviews with AI-Powered Research Automation

Sotex built an AI-driven research automation platform that streamlines systematic reviews from citation discovery to evidence mapping. The solution automates screening, removes duplicate records, and unifies fragmented workflows into a single research environment. As a result, researchers reduced review timelines by up to 60 percent, improved accuracy, and generated evidence faster to support reliable, data informed decisions.

Business Platforms & AI

AgroGuide – AI Assistant Empowering Farmers with Instant Agricultural Insights

We built a RAG powered AI assistant for AgroGuide that enables farmers to ask questions and receive clear, accurate answers in real time. The solution replaced manual browsing with concise, mobile friendly responses drawn from a trusted agricultural knowledge base. As a result, farmers access critical pest and treatment insights faster, improve decision making in the field, and engage more consistently with the platform.

Energy

Customer and Asset Information Management System for Beacon Power Services (CAIMS)

We partnered with Beacon Power Services to build CAIMS, an AI powered customer and asset information management system developed with ECG. The platform digitally mapped grid assets, linked customers to transformers, and delivered real time visibility into energy flow and losses. As a result, utilities achieved full customer to transformer tagging, reduced system losses, improved response times, and doubled revenue within two years through better operational control and data driven decisions.

Fintech

Enhancing Utility Billing Operations for BPS Africa

Sotex partnered with BPS Africa to design and deliver a modern utility billing platform that replaced manual processes with real-time, integrated operations. The system expanded billed customer coverage, unified meter data, automated debt recovery, and delivered live billing insights. As a result, BPS Africa significantly increased billed energy, tripled monthly revenue, reduced outstanding debt, and gained full transparency and control over utility billing operations.

Energy

Smart Facility Management System

Sotex partnered with Beacon Power Services to design and deliver a smart facility management system that unified energy monitoring, diesel tracking, vendor coordination, and billing automation. The platform replaced fragmented processes with real time visibility and data driven controls. As a result, BPS reduced energy costs, improved fuel management, streamlined vendor operations, accelerated billing, and gained centralized oversight across multiple facilities and locations.

Health & Pharma

Randomization and Trial Supply Management System for Global Clinical Trials (RTSM)

Sotex designed and delivered an integrated randomization and trial supply management system that unified participant allocation and investigational product logistics across global trials. The platform automated randomization, enforced blinding, and provided real time inventory visibility within clinical workflows. As a result, study teams reduced allocation errors, optimized supply usage, prevented stock issues, and executed complex multi site trials with greater control and compliance.

Health & Pharma

Electronic Trial Master File System for Inspection Ready Clinical Trials (eTMF)

Sotex designed and delivered an electronic trial master file system that centralized trial documentation and ensured continuous inspection readiness across studies and countries. The platform replaced fragmented repositories with structured eTMF models, real-time completeness tracking, and strict access control. As a result, study teams reduced filing errors, accelerated trial setup, lowered compliance risk, and maintained clear audit ready documentation throughout the trial lifecycle.

Health & Pharma

Electronic Source Data System for Direct and Traceable Clinical Data Capture (eSource)

Sotex designed and delivered an electronic source data system that enabled direct clinical data capture at the point of care with full traceability. The platform replaced paper-based workflows with real-time, validated data entry and automatic transfer to downstream clinical systems. As a result, study teams reduced transcription errors, lowered verification effort, supported remote monitoring, and gained faster access to accurate, analysis ready data across decentralized trials.

Health & Pharma

Electronic Patient-Reported Outcomes System for Patient-Centric Clinical Research (ePRO)

Sotex designed and delivered an electronic patient-reported outcomes system that enabled direct, real-time data capture from participants using their own devices. The platform replaced paper and site-mediated workflows with automated questionnaires, reminders, and immediate validation. As a result, study teams improved data quality, increased patient compliance, reduced operational effort, and gained faster access to reliable outcome data across regulated clinical trials.

Health & Pharma

Electronic Clinical Outcome Assessment System for Real-Time Trial Insights (eCOA)

Sotex built an electronic clinical outcome assessment system that enabled real-time, standardized capture of patient, clinician, and device-sourced outcomes. The platform replaced paper workflows with immediate validation, live analytics, and full auditability. As a result, trial teams improved data quality, reduced operational effort, and gained faster, more reliable insights to support timely clinical decisions.

Health & Pharma

Clinical Trial Management System for End-to-End Operational Oversight (CTMS)

Sotex designed and delivered a clinical trial management system that unified planning, execution, monitoring, and financial oversight across multi-site studies. The platform replaced disconnected tools with centralized workflows, real-time visibility, and integrated operational and safety data. As a result, study teams improved execution control, reduced manual coordination, gained clearer budget insight, and made faster, better informed decisions throughout the trial lifecycle.

Health & Pharma

Automating Clinical Pathways to Enhance Patient Care

We built an automated clinical pathway management system embedded within existing clinical information systems to help healthcare providers standardize care and reduce operational friction. The platform centralizes pathway design, tracking, and consensus building while providing real time visibility into patient progress. By automating adjustments and reporting, organizations improved care consistency, reduced decision making time, lowered manual effort, and achieved more efficient, coordinated

Download Industry Case Pack

Get our curated collection of case studies delivered to your inbox

By submitting this form you agree to the processing of your personal data according to our Privacy Policy.

We value your privacy

By clicking "Accept All Cookies", you agree to the storing of cookies on your device to enhance site navigation, analyse site usage, and assist in our marketing and performance efforts.

Decline